Terms of Use

Email Communications
By creating an account on our website, you agree to the following terms regarding email communications:

Newsletter Subscription

When you sign up on our website and provide your email address, you will automatically be subscribed to receive communications about "The Strategic Customer Success Manager".

Your email address will also be added to our newsletter mailing list for "Customer Success & Failures, where we share actionable insights and real-world case studies designed to help you excel in customer success.

Email Preferences

You have the right to unsubscribe from our email communications at any time.
Each email we send will include an unsubscribe link at the bottom, allowing you to opt out with a single click.
You may also contact us directly to request removal from our mailing list.

Data Protection

We are committed to protecting your personal information and will not sell or share your email address with third parties unrelated to our services.
Your email address will be used exclusively for the purposes outlined in these terms.

Updates to Terms

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting to this website.
Your continued use of our website after any changes indicates your acceptance of the revised terms.

Last updated: April 20, 2025